Information We Collect
sugaringLA has a variety of ways in which we may obtain information about you. All information gathered is offered directly from the client and you may provide it in one of our studios, on our website, at events, or on the mindbody app. When you visit us online on our website, access features in our mindbody app, or stop by our social media pages, we may collect certain automated information about your device, technologies, cookies, internet protocol (IP address), and server logs. This information helps to provide a more personalized experience for you both in the studio and online.
Provided Information and Consent
We request certain personal information to be provided by the client prior to any appointment for service(s) and the types of information you provide to us may include: basic contact details (name, address, email address, mobile phone number) age and date of birth, gender, skincare characteristics and concerns, and payment information – including card number, expiration date, security code, and billing address. When you provide us with these personal details, such as when you book an appointment for service(s) or verify your credit card information, it is inferred that you consent to us collecting this information and using it only for that specified purpose. We collect and store this information in order to book and hold all appointments for service(s) and to provide stellar customer service.
Use and Disclosure
Security and Protection
Your California Privacy Rights
California Civil Code section § 1798.83 permits users of our website and our Mindbody app that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes, which we do not do. To make such a request, please send an e-mail to [email protected] or write us at: sugaringLA, 1304 Montana Ave, Santa Monica, CA 90403.
Children Under the Age of 13
Our website and services are not intended for children under 13 years of age. No one under age 13 may provide any information to the website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on our website, or on or through any of its features, and do not register on the website or in our Mindbody app, or provide any information about yourself to us, including your name, address, telephone number, e-mail address. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at [email protected].
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website or in the Mindbody app. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the website or in the mindbody app.